Home / FAQ
Frequently Asked
Questions
Answers to the most common questions about pawn loans, buying, selling, and doing business with us.
Pawn Loans
You bring in an item of value, we assess it and offer you a cash loan based on what it's worth. You keep a receipt. When you repay the loan, we return your item. Simple as that.
No. We do not run credit checks. Your credit score is completely irrelevant. We lend based on the value of the item you bring in — nothing else.
Loan terms are disclosed fully before you agree to anything. Michigan law governs the terms of pawn loans, and we comply with all regulations. We explain everything before you sign.
Call us. We'd rather work something out than have you lose an item. Communication goes a long way, and we do our best to be flexible when we can.
A valid government-issued photo ID is required by Michigan state law for all pawn transactions. This includes a driver's license, state ID, or passport.
Yes. All items are stored in secure, on-site storage throughout the loan period. We take care of your belongings.
Selling Items
No appointment needed. Walk in anytime during business hours and we'll take a look at what you have.
We assess condition, authenticity, and current market value. Our offers are honest and based on what the item is actually worth.
It depends on the item. For gold and silver, condition matters less since we're often buying by weight. For electronics or tools, condition matters more.
Usually 20–30 minutes, sometimes faster. We keep the process straightforward and respectful of your time.
Buying From Us
We show a sample of our current inventory, but our stock changes daily. The only way to see everything is to visit the store.
We price our merchandise fairly to begin with. That said, we're a real local business — come in and have a conversation.
Yes, we are a federally licensed FFL dealer. We carry new and pre-owned firearms, ammunition, and accessories. All sales comply with federal and state law.
Absolutely. Call us at (616) 414-7694 or stop by and ask. If we don't have it, we might in the future — inventory changes constantly.
What We Buy
Yes, this is one of our most common transactions. We test and weigh precious metals and give fair market offers on the spot.
Yes. We buy individual coins and full collections — U.S. silver dollars, gold coins, rare dates, foreign coins, and vintage paper currency.
Yes, we buy quality power and hand tools — Milwaukee, DeWalt, Snap-On, Makita, and other reputable brands. We test functionality before making an offer.
Yes — guitars, amplifiers, brass, woodwinds, drums, and more. We know musical gear and give honest assessments.
Store & General
933 Robbins Rd., Grand Haven, MI 49417. Easy to find, plenty of parking.
Monday through Friday 9:00 AM – 6:00 PM, Saturday 9:00 AM – 5:00 PM, Closed Sunday. Hours may vary on holidays.
Call us at (616) 414-7694 or use the contact form on our website. For the quickest response, a phone call is always best.
We offer free, no-obligation evaluations when you bring an item in. We'll tell you what it's worth and what we can offer — no pressure, no charge.
Still Have a Question?
The fastest answer is always a phone call. We're happy to help.
